We collect information from you when you register on our site, fill out an electronic form or enter information on our site. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, or phone number. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
Personal Data will only be stored as long as required to fulfill the purposes for which it was collected or until such time when you withdraw your consent in accordance with the above, and in accordance with the Constitution of Kenya 2010 and laws relating to privacy and data protection.
We implement a variety of security measures to maintain the safety of personal information, using encryption, limited access and passwords as appropriate
Customer statements are stored and maintained by a third party vendor on a server, which is protected by a SSL certificate, firewall and appropriate virus protection software. If the customer decides to pay their water bill electronically by Internet or authorize an automatic draft, they will be directed to the site of a third party vendor, which will be protected with an SSL certificate and other pertinent security software with equal or greater security protection than that of Nairobi City Water and Sewerage Company Limited for the VISA payment transaction and return to Nairobi City Water and Sewerage Company Limited website once the payment has been processed.
Subject to the Constitution of Kenya 2010 and any other written law, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we have your consent to do so.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website